I tell every adopter everything I know about the dog. I hold nothing back because well if I were them I would want to know too. Even though it has cost me adoptions, I don't really consider it a loss because they people and the dog would have gone home and been unhappy. I don't ever want anyone to be unhappy.
I also tell everyone that if they need anything to let me know. I am here for them for the life of the dog. What is frustrating is when I have people say to me
"What haven't you told me about this dog I need to know" or they tell me they are having an issue and I tell them that the dog didn't have that issue with me and I would have to get back to them on what to do after I speak to my vet and trainer and they just keep saying the same thing over and over and over again. I heard you the first time, I don't know what you want me to do. I told you I will have to find out for you.
OR when I tell them what to do to fix the "issue" and they refuse and then call me to complain.... OMG! I told you what to do and you are NOT LISTENING!!!!!! Yes, I am. NO YOU AREN'T because you aren't doing what I told you to do.
For the love of God, don't call me and complain and ask for advice and then when I give it to you ignore me!
So frustrating.
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